Myma – A Platform for Homemakers & Home-Cooked Meals

Problem

Indian homemakers have exceptional cooking skills but lack platforms, trust, and resources to turn them into businesses. On the other side, working individuals, especially those living away from home, struggle to find fresh, healthy, home-style meals and rely on unhealthy alternatives.

Solution

We built Myma as a community-driven food platform connecting homemakers with customers. It simplified onboarding, enabled subscriptions, and built trust through social campaigns and community marketing, while automating operations for scale.

About Product

Myma is more than a food app — it’s a livelihood enabler and trust-based marketplace for authentic home-cooked food. It empowers homemakers to build businesses while offering customers reliable access to fresh, regional meals.

Key Features

Onboarding

Simplify onboarding to reduce user confusion.

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Ordering

Diners placing orders

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Subscription

Feature-tiered Subscriptions

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High Operational Costs

Automating User Interactions on WhatsApp

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Building Trust with Homemakers

Empowering Platform for Homemakers

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Driving Orders Through User-Generated Content

Community-driven Food Experience

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‘Marketplace’ Expansion

Niche Food Businesses

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Community Marketing

Community-led Growth Experiment

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My Contribution

  • Research & Concept Development - Led 80+ user interviews, surveys, focus groups, and usability testing
  • UX & Product Design - Designed onboarding flows, order journeys, marketplace features, wireframes & prototypes
  • Business Analysis - Defined pricing models, subscription tiers, and marketplace strategy
  • Product Development & QA - Coordinated with developers; led manual, functional, usability, and smoke testing
  • Growth & Marketing - Ran community-led campaigns, partnered with Madhura’s Recipe, and led storytelling-driven campaigns
  • Automation & Ops - Implemented WhatsApp chatbot for subscriptions and customer support, reducing ops cost

Results & KPIs

  • 100K+ app downloads
  • 47K+ subscribed home chefs onboarded
  • Registrations grew from 45/day → 320/day after onboarding fixes
  • Orders grew from 35 → 180+ per month
  • Subscriptions increased 48% with festival-specific plans
  • 72+ new subscribers/month via WhatsApp automation
  • 24% reduction in ops costs with chatbot automation
  • 4,580+ users acquired in 8 days via Facebook Group campaigns

Screenshots

Videos

Online Presence